EXAMINING STUDENTS' FOR THE PURPOSE OF ENHANCING HIGHER EDUCATION QUALITY.
In: Socioeconomica, Jg. 5 (2016-12-01), Heft 10, S. 189-202
Online
academicJournal
Zugriff:
For the purpose of this research, we used a quality questionnaire related to quality, satisfaction and loyalty of students. The research was carried out at the start and end of the academic year. This approach ascertained a gap with respect to quality, satisfaction and loyalty of students of eMPIRICA College. Using factor analysis, the statements were grouped in 3 quality dimensions. The results of MANOVA showed that there is a significant statistical difference between expected and perceived quality, satisfaction and loyalty on the part of the students. Based on that, a gap between expectations and perceptions was ascertained. [ABSTRACT FROM AUTHOR]
Titel: |
EXAMINING STUDENTS' FOR THE PURPOSE OF ENHANCING HIGHER EDUCATION QUALITY.
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Autor/in / Beteiligte Person: | Puška, Adis ; Ejubović, Adisa |
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Zeitschrift: | Socioeconomica, Jg. 5 (2016-12-01), Heft 10, S. 189-202 |
Veröffentlichung: | 2016 |
Medientyp: | academicJournal |
ISSN: | 2334-9670 (print) |
DOI: | 10.12803/SJSECO.51003 |
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